Managing Probe

The probe page is the main tool that allows controlling the probe and tasks. As the probe is started, the page will update and display the main information about the probe, system utilization data and tools for managing tasks.

Controlling and Updating

In the upper-left part of the page, the block presents information about the probe such as the name, version, status, profile. It also contains the name and operating system of the computer. To rename a probe, click the icon and click the Enter to save a new name.

If necessary, you may update the probe version by clicking the update button and selecting the available version from the list. The action is available if the server has a newer probe version.

Important

All settings and tasks are saved during update. However, it is recommended to save probe configuration manually.

The probe should update within 1 minute, then the webpage will automatically refresh. If the webpage has not been updated automatically, press F5. When updating a probe of a version lower than 2.0.2, you may need to manually restart the probe on the remote computer. To view the update history, click the current probe version. To know about features and fixes in the current version, click the Release Notes. In the next tab, the page will open. Go to the description of the required version using navigation panel. Sometimes it is necessary to upgrade a probe to an unofficial version, such updates are only available on the All Probes page.

To control the probe, use restart | stop buttons. To change the system profile, click the icon in the Probe profile string and select the profile from the drop-down list. You can create a new profile in the tab Project Settings ➝ Probe Profiles ➝ System.

The probe events journal contains stop/start/update history beginning from the probe creation and first start. To open the journal, click the show button.

You can display the System events or User actions by selecting the appropriate filter button.

Probe resources

In the upper-right part of the page, the system statistics is displayed: the real-time information about CPU, memory, disk, and network subsystem. This can help to prevent excessive use of system resources when adding tasks to the probe.

The CPU string displays the current utilization of all server CPUs by all system tasks. Use the core utilization action to view information about loading cores. In the opened window, there is graphic distribution of load between processors.

Below there is the percentage of RAM usage, along with used and total RAM.

When CPU and RAM usage reaches the high level, a warning indicator is displayed for the metrics. The color of the indicator depends on the level of resource consumption in accordance with the set thresholds and color.

• When exceeding CPU/RAM Usage Warning Thresholds, the orange indicator is displayed. 70% is set by default.

• When exceeding CPU/RAM Usage Error Threshold, the red indicator is displayed. 90% is set by default.

You can change threshold values in the Probe Profiles ➝ System.

In the HDD string, there is the used and total space of the hard disk partition containing the record folder. Note that the folder may be located separately from the probe, as specified in the Working with System ➝ Recording ➝ Adjusting System Profile. If the probe cannot find or create the record folder, the size of the partition containing the probe folder will be displayed.

Use the show action in the Network Interfaces string, to view the system network interfaces and receiving speed (RX)/transmitting speed (TX) for them. You can view system information for each interface in the list by clicking the button next to its name.

To check how the probe tasks use the system resources, click the boroactions:show action in the Tasks resources string. The opened window displays CPU and RAM usage for each probe task. In addition, the list will always show two probe system processes: iat and parent.

You can change the monitoring options and clearly see how the task resources differ. If you find that a task is consuming a lot of resources (memory leaks and other problems), please contact the technical support: tsup@elecard.com.

Records

To view the probes records, go to the Record list string and click show. Detailed instruction is given in the Working with System ➝ Recording ➝ Recording Lists section.