Incorrect Analyzer Operation

Probe Issues

Probe periodically crashes, the system hangs and registers chaotic BadSource states at LiveView page

Pay attention to RAM utilization. It is especially important if you have a lot of running tasks using decoder (one or more options are activated: EPSNR calculation, thumbnails capture, Video Freeze detection). In case of RAM insufficiency, the application processes are being moved to swap memory. The performance decrease causes incorrect operation of the probe (the probe restarts).

Estimated values of RAM utilization:

SD: TR 101290 (only) — 34MB/stream; TR 101290 + decoder — 53MB/stream;
HD: TR 101290 (only) — 34MB/stream; TR 101290 + decoder — 105MB/stream.

The system hangs, false CC and PTS/DTS Discontinuity errors are registered at LiveView page

Pay attention to CPU loading. It is especially important if you have a lot of running tasks using decoder (one or more options are activated: EPSNR calculation, thumbnails capture, Video Freeze Detection). EPSNR calculation results in high CPU loading because it requires full decoding of the video streams. The performance depends on video resolution and stream bitrate. In case of overload, the system is not able to process the input data, thus causing false errors.

Performance evaluation tables are available upon request at: tsup@elecard.ru

High Disk Space Utilization in Windows

Enormous utilization of the disk C is detected; when studying the catalogue C:WindowsTemp in details, you will see that a temporary file is created, and its size is rapidly increasing. After stopping the probe, disk space is cleared. The issue arises when analyzing the streams received over HTTP protocol. Antivirus installed in the OS causes the issue. The issue has been detected with NOD32 in the Windows 10 OS.

A lot of messages covering similar issues in different OS are registered in the Internet. To eliminate the issue, deactivate Antivirus or uninstall it.

Note

The described issue is caused by the antivirus software features, but not Boro software defects.